Marketing numbers
Opal provides a range of telephone numbers to improve your contact with customers. These numbers are in the 08xx range and are priced according to their application
| Product | Range | Pricing | Suitable for |
|---|---|---|---|
| FreeCall | 0800 | Free to caller | Encouraging calls |
| 0845 Call | 0845 | Caller pays 0845 charge | Affordable calls for you and your customer |
| 0870 Call | 0870 | Caller pays 0870 charge | Anonymous destination |
| 0871 Call | 0871 | 10p rate to caller | Earning a small revenue per call |
| PremiumCall | 090 | 10p to £1.50 per min | Information and service lines |
| International FreeCall | 00800 etc | Free to caller in their country | Attracting calls from overseas |
| CityCall | 0207 etc | Normal call rates | Having a presence in a particular city |
To further enhance these numbers we have a range of advanced features and facilities which can be added
- Call care allows you to manage the number via the internet - changing destinations and routing plans in live time
- Replay allows you to record calls on the network as they happen and replay them again via the internet
- Queue Manager stacks calls when you are busy
- Auto attendant gives callers alternatives routing - 1 for sales, 2 for service etc
- Store locator - connects callers to their local store automatically depending on their local area code
- and more....
The full range of numbers are available from Opal on 0845 620 1 620