Line rental
To further simplify your telecoms, you can now add your existing telephone lines to your Opal account. This gives you
- Simplified relationships - now there is only one place to call for equipment, lines or calls
- Lower charges - our OFCOM regulated bulk-buying allows us to pass on lower prices to you
- Quick fault repair with Opal's online fault co-ordination direct into BT engineering
- One bill each calendar month for all your telephone lines and calls - eliminating the cost and time of reconciling multiple invoices each month.
- One point of responsibility for all your telecoms
To find out more, please call us on 0870 7770777
Whatever the size of your business, Opal can now cut your line rentals
as well as improve service. Whether you’re changing, transferring
or ordering new lines we can help you maximise your savings AND
cut your call costs. What’s more, this service is available for businesses
of all sizes for both analogue and digital lines.
In summary you get
- One single bill for lines and calls
- A MONTHLY bill
- ONE supplier
- Receive paper bills or use our disk or emailed billing facility
- Fast service set up with NO hidden costs
- Quick and hassle free connection
- Clear and secure network with high reliability
- Any number of analogue or digital lines available
- No disruption to your current Select Services or Network Features
- No hardware investment required
- Wider range of tariff structures to benefit individual businesses
- NO FUSS, NO FRILLS, NO FANCY PRICES!
Not only do Opal customers benefit from some of the lowest call and service costs in the UK, but they also get clear account information in both hard copy and on-line so they always know exactly what they are paying for.
We pride ourselves on the simplicity and transparency of our cost structure. There are no ‘fantastic FREE offers’ designed to deliver short-term gain with hidden costs that you might discover at a later date - we have a strong reputation for being straightforward and approachable.
How are we able to offer such a good line rental deal?
In 2001-2002, after reviewing the fixed line telephony market, the telecommunications industry regulator OFCOM (formerly OFTEL) concluded that the market leader must allow other network operators, such as Opal the opportunity of providing access lines as well as calls. This has enabled us to tailor a range of solutions to suit your business requirements as well as offering you savings across analogue, isdn2 and isdn30 lines.
Installation in an instant
Connecting to Opal couldn't be simpler. Because we’ve no need to install new equipment or software you’ll experience no disruption to your business and connection is easy, quick and completely hassle free.
You may also be pleased to know that your current line and numbers are retained, which will of course mean you won’t have to incur the cost of new stationery not to mention the numerous other headaches that accompany a number change.
No need to worry about continuity of service either because we will contract BT to take care of any repairs and maintenance your lines require, should you experience any difficulties whatsoever our professional customer services representatives are ready and waiting to assist you 24 hours a day, 365 days per year.
Your questions answered
Q What number do I call if I experience a problem or fault with my line?
A Our helpful and friendly customer services staff are ready and
waiting to assist you with any problems you may encounter. Simply
call 0870 7770777
Q Do I keep my number in the phone book?
A Yes these services will be transferred with your lines
Q Can you save me money on my Redcare Alarm System line?
A Red Care is still currently an exclusive BT product
Q What is the contract term?
A The contract term is a minimum 12 months for Line Rental and
Calls.
Q What information do you require to transfer my line rental to Opal
A One of helpdesk staff will work through the detail for you.
Q Will I still have access to 118 and other enquiry services?
A Yes
Q What about emergency calls?
A Emergency Level 1 Access (999) calls will still be handled by
BT.